TOWNSVILLE FLOODS 2019


Ambrose Building Flood Response.

As locals, with an office on Ingham Road and fulltime Supervisors in Townsville, we have experienced one of Queensland’s worst flood disasters on record with you.

Ambrose Building is a Queensland family owned company that specialises in insurance repairs across Queensland and we have been completing insurance repairs in Townsville since 2011.

As locals, we understand the local conditions, use local trades and local suppliers.  Having responded to every major natural disaster since the Mackay floods in 2008, we have a large support network and proven infrastructure.  Our response model to events is we fully engage all of our local trades and only look to bring in our event trades once our local teams are at capacity.  Our “First-in / Last-Out” policy means we use local trades first, support them with event trades so repairs to homes don’t stall, and as the event comes to a close all event trades are transitioned out leaving the local trades to work with us long into the future.  At all times, all vetted, licenced and qualified local trades are utilised to their full capacity ensuring locals are 100% involved in fixing Townsville.

Some of our trusted local trades

Parkside Timber & Hardware is a locally owned and operated family business serving Townsville and the surrounding areas for over 60 years. We have been supplying quality timber and hardware to Ambrose Building since 2011 and have found them to be both well organised and very professional at all times. We would not hesitate to recommend Ambrose Building to anyone requiring a professional builder and thank them for using local trades and suppliers.

Ambrose Building is our very value Client and we have spent a lot of time together on numerous job sites across Queensland. They have been always nice to deal with, very well organised and responsive. Their work and request are proceed through the online system, which gives us a good view of past and future working schedules. We are very confident to continue our cooperation with Ambrose Building.

It has been a pleasure working with Ambrose Building during such a tough time in Townsville. Ambrose staff have been helpful, efficient and are obviously dedicated to showing support for our town and its local businesses. Hopefully our paths cross again under less unfortunate circumstances.

Thanks Ambrose Building!

The Townsville Ambrose team are a great group of honest hard working locals who put the not only the client but their tradesmen first  and come up with a perfect end result.

 

Qld Painting & Coating offers painting & decorating services throughout Northern Queensland. We cater to all budgets for both interior and exterior for new homes, old homes & commercial outlets. We offer great value using premium paint!

Our team at STATEWIDE PAINTING that offer quality painting services for both commercials and residentials have enjoyed working with Ambrose buildings, the team at Ambrose have always been professional, reliable and well organised
We would highly recommend Ambrose to everyone we know.

NQ Plumbing & Drainage is a locally owned and operated plumbing contracting business in Townsville.  Completing all aspects of plumbing quickly and professionally.  Working with Ambrose building has been professional and trouble free with the customer always at front of mind.

MDP Tiling has had the pleasure to work along side Ambrose building for many years in and around the Townsville area. Highly recommend builder.

We look forward in working with Ambrose Building.

Tony Casey Painting is a locally owned and operated business working within Townsville for the past 30 years.
We have been working with Ambrose Building since 2017.
Ambrose Building are a well organised company who have always gone above and beyond. Their ability to coordinate all the different trades successfully whilst still maintaining a friendly and positive relationship.
Tony Casey Painting

Experience with Ambrose Building to date had has been pleasant and easy going.

Fusion Solar & Electrical Pty Ltd are a locally owned and operated company that have worked with Ambrose Building on many projects over the years. We are honoured to work with a company that supports local trades first and look forward to continuing a strong positive relationship in the future.

UWFA has proudly worked with Ambrose Building for a period of 5 years now starting in the Greater south east of QLD. UWFA has been exposed to many insurance builders and companies and can  state that Ambrose understands the intricacies of timber floors. This has been paramount to executing the correct solutions to those customers with timber floors. Having worked closely now with Ambrose in the Whitsundays in the aftermath of Cyclone Debbie we are proud to support Ambrose, as they support us to get the right solutions every time.

UWFA

Director

Dwight O’Connell

We as a Business that offer a variety of services including, Cabinet making, Glass & Aluminium, Locksmithing and Blinds & Shutters, have enjoyed a great working relationship with Ambrose Building.  We have found them to be very efficient, helpful and knowledgeable in the Building Industry.

All work related matters are handed with a professional and timely manner.  We would highly recommend Ambrose Building to any future clients.

Troy Great

Manager

Bob Gould Fabrications

My dealings with Ambrose building has always been pleasant, they do not cut corners and are very easy to deal with. Most important of all, when they say they will do something they do it. Ambrose is well organized and can successfully coordinate different trades at the correct time and correct order.

Waltlec are a locally owned and operated electrical contracting business. We have worked with Ambrose Builders on other make safe and rectification works for North Queensland natural disasters and found them to be professional, efficient and reliable.

Garage World Townsville is a locally owned and operated construction business who exclusively use our local internal staff, local trades and local contractors to complete our workload. We have worked with the team at Ambrose Building for a number of years, including the recovery aftermath of Cyclone Debbie. Ambrose Building staff have always been great to work with; possessing a ‘can do’ attitude and the right solution for each issue encountered. As a local business we understand the social and economic benefits of using local services and commend Ambrose Building for their past, present and future support of local trades and services in times of need.

Tacoma Plumbing (Nth Qld) Pty Ltd are pleased to support Ambrose Building throughout North Queensland. We have completed numerous jobs with the team over the years and have found they are always professional and communicate well throughout the job. We cannot recommend them highly enough.

Andersens Townsville have had the pleasure of working with Ambrose Building throughout the Townsville Region for the past 7 years.  
The team at Ambrose have always been professional, yet friendly and approachable in liaising with the scheduling and completion of clients claims.  We look forward to continuing our relationship and Thank Ambrose Building for Supporting and Using Our Locally Owned and Operated Business and Trades / Labour.

We do appreciate the work, and love that you are using local contractors.

Our team at ACB Painting Services have been working with Ambrose Building for almost two years.  I would like to express that it has been a pleasure to work with you. The professional and structured yet flexible way that the company operates is a credit to everyone in the company. We would highly recommend you to everyone we know. We hope to continue our relationship for many years to come.

It is always good to complete a job with organised, professional and efficient associates, we have completed a number of projects with Ambrose Building and this has always been our experience

Ambrose building are a great company to work for and I would highly recommend them to anyone undergoing insurance work. Their team go above and beyond for there clients and the jobs are always organised well so all trades know when and what they need to do so the job is completed on time and to the highest standard.

Shadeview Blinds and Awnings have been working with Ambrose building for over 5 years now

We have been a part of Ambrose Building since 2016. Numerous jobs we have completed on their behalf and have not had 1 problem along the way. They use all local tradespeople and their service and abilities are outstanding. Our Business would highly recommend  them for any works you may need completed.

Ambrose building have always looked to utilise our services where possible when dealing with insurance claims in the Townsville region. They are professional and communication with the customer on job progress is always a high priority. We enjoy working with Ambrose as they share the same value of high customer service and quality work as we do.

As a Bowen local, I witnessed Ambrose Building doing a lot of work here after Cyclone Debbie. I became friends with a few of the boys, who all said that Ambrose Building is a very good company to work for.

Thank you for supporting a 100% locally owned and operated business.

Track your repair

Your Local Response Team

6/197 Ingham Road, Townsville Q 4810

TOWNSVILLE SUPERVISORS

Ashley Goldfinch

Ben Dougherty

Phil Laffey

Event Supervisors

The size of this event means Ash, Phil and Ben can’t do it all on their own.  Therefore, you may meet one of our Supervisors from Cairns, Mackay, Rockhampton, the Sunshine Coast and even Brisbane who we have called on to assist.

Head Office Support

During your repair you will get a call from our head office staff based at Kunda Park on the Sunshine Coast.  So if you see a number from down south, this is our Administration Team who are supporting our local Supervisors in Townsville.  Our office number is 07-53733500

Customer Service is very important to us and we know that the number one cause of problems on a repair is the breakdown of clear and effective communication. Therefore on each and every repair we allocate a QBCC Building Supervisor to manage and coordinate the repair on the ground and a Claims Administrator who is as a second point of contact to help answer questions or pass messages on if the Supervisor is unavailable.

If at any time you have questions about your repair don’t hesitate to ask or track your repair via our Ambrose Building Customer Portal – Repair Hub.

Your Repair

Contact Ambrose Building

At Ambrose Building, our priority is you and your family’s safety. If you have any questions or concerns, please don’t hesitate to call our friendly team today.

Head Office – 07 5373 3500

Are you a local trade looking to help?

Ambrose Building is looking for local, licenced and qualified trades.

Please send your Expression of Interest to us via our Contact Us page.

Please include your trade class, area of coverage and capacity.